Last Modified: July 1, 2025
Introduction
We at Lolli, Inc. (d/b/a Mirado) as well as our affiliates (collectively, “we,” “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide to us, including when (i) you visit our website at www.mirado.ai and any successor, subpage or subdomain thereof, as well as any other website where we post this Policy (collectively, our “Website”), and (ii) you access and use our proprietary software applications and platform, corresponding APIs and associated technical support and other services (collectively, our “Platform Offerings” and, together with the Website, our “Offerings”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
When This Policy Applies
This Policy applies to (i) any information that we collect on the Website or otherwise in connection with your use of the Website, including any information in any forms or messages submitted by you to us through our Website or using the contact information provided on our Website, (ii) any information collected when you interact with e-mail messages you receive from us, (iii) any information that we collect in connection with your use of our Platform Offerings, and (iv) any other information we collect about you offline but that will be processed by automated means using our Website or Platform Offerings. This Policy does not apply to any other information we collect by any other means.
When It Doesn’t Apply
If you or a third-party that has directed you to our Offerings have contracted with us to access and use our Platform Offerings under a written agreement other than our standard online Mirado terms of service, this Policy does not apply to any information collected or processed by us in connection with your use of such Platform Offerings. In such cases, you will need to refer to our contract with you or the third-party for information about our policies and practices for collecting and processing information in connection with your or the third-party’s use of such Platform Offerings.
Further, this does not apply to such third-party’s collection or processing of your information through those third-party sites or in connection with the services or offerings that such third-party provides. In such cases, you will need to refer to such third-party’s policies and practices for collecting and processing information in connection with your use of such services or offerings.
Important Information – Please Review Carefully
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to access or use our Offerings. By accessing or using our Offerings, except as described in the section above titled “When It Doesn’t Apply,” you agree to this Policy. This Policy may change from time to time. When we make changes to this Policy, we will post the updated Policy on our Website and update the Policy’s “last modified” date. We will also provide notice of any material changes as explained in the section below titled “Changes to Our Privacy Policy.” Your continued use of our Offerings after we make changes is deemed to be acceptance of those changes.
Information Collected About You and How It Is Collected
Personal Information We Collect - Generally
We may collect several types of information from and about users of our Offerings. This information may include information by which users may be personally identified or other information about a user to the extent maintained in personally-identifiable form (collectively “Personal Information”). Specifically, we (or our third-party service providers acting on our behalf) may collect the following from you:
Personal identifiers and contact information, such as your name, e-mail address, telephone number (including mobile telephone number) and the IP Address or Mobile Device ID of the computer or device used to access and use our Offerings (“Identifiers”).
The name and contact information of your company or organization.
The Technical Information described in the section below titled “Traffic, Usage and Computer/Device Information.”
Information related to Internet or other similar network activity, including browsing history, search history and information on your interaction with our Offerings (“Internet Activity”).
Transaction data including account types, purchase amounts, timestamps, transaction categories, encrypted card numbers, merchant category codes, and other data provided by your card network, bank or payment processor (“Transaction Data”). Note we may temporarily have access to, but neither process nor retain Transaction Data that is not relevant to issuing a reward, such as data regarding a mortgage, loan, or retirement account.
Rewards data including earn rates, payout amounts and wallet identifiers in connection with the rewards earned and issued in connection with a transaction that you give us in connection with your use of the Offerings (“Rewards Data”).
Any other information (including Personal Information) you choose to provide to us, such as in any forms or messages submitted by you to us through our Website or using the contact information provided on our Website or other support interactions as part of our Offerings, or and any Personal Information that you choose to upload to or through our Platform Offerings or otherwise provide to us in connection with our provision of our Platform Offerings.
How We Collect Information
We collect Technical Information and Internet Activity directly or through our third-party service providers automatically as you navigate through or interact with our Offerings, as described below in the section titled “Traffic, Usage and Computer/Device Information”. We collect Transaction Data from your card network, bank or payment processor in connection with a transaction and certain Identifiers from you or the third-party directing you to our Offerings. You should review the third-party privacy policies applicable to information transferred to us from these programs or from such third parties, since they may allow different or broader uses of that information than would be permitted by our policy.
For all other Personal Information, we generally collect it directly from you when you provide it or submit it to us directly such as in connection with registering to obtain additional information from us (such as by signing up to receive our e-newsletter or other marketing and promotional information about us or our products and services), interacting with or using our Platform Offerings, contacting us for service inquiries or reporting a problem with one or more of our Offerings, otherwise submitting an inquiry to us using the contact methods provided on our Website or associated with our Platform Offerings, or otherwise contacting us about our Offerings or our business.
Traffic, Usage and Computer/Device Information; Cookie Policy
Additionally, as you navigate through and interact with our Offerings or interact with the e-mails or other electronic messages we send to you, we or our third-party service providers may automatically collect certain traffic data, usage information and information about your computer equipment or mobile device, such as your browser and operating system, your wireless carrier, configuration data, clickstream analytics and your actions and patterns when you use our Offerings (“Technical Information”). The technologies we use for this automatic data collection may include cookies that are stored on the browser of your computer or mobile device, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) and other types of embedded code. We collect this information to manage our content and improve users’ use of our Offerings; to count and review the number of users of our Offerings and their usage patterns; to track key performance indicators such as pages accessed, frequency of access and other statistical information related to our Offerings (for example, recording the popularity of certain content and verifying system and server integrity); to identify the portion of users who access our Offerings via different web browsers; to recognize if a user is a return user of our Offerings; to store information about a user’s visits; to remember a user’s preferences; and for similar purposes in connection with monitoring, operating, maintaining and improving our Offerings. Third parties may also collect Technical Information and other information on our behalf as further described in the sections below titled “Use of Google Analytics” and “Tracking and ‘DO NOT TRACK’.”
How We Use Your Information
Generally
We may use the information we collect about you or that you provide to us, including Personal Information, to:
Provide our Offerings to you.
Interact with or share information with any third-parties that direct or connect you to us in connection with their services or offerings that integrate with our Offerings.
Provide you with information you request from us. Authenticate or otherwise verify your identity in connection with your requests and inquiries via the Offerings or otherwise, including operations of the Offerings, fraud prevention, and security and integrity of the Offerings and accounts.
Provide you with support and respond to your inquiries and support requests relating to our Offerings, including to investigate and address your concerns and to monitor and improve our responses.
Update and maintain e-mail or mailing lists (such as our e-mail lists to receive newsletters or alerts by e-mail). Comply with laws and other requirements like KYC,/AML, tax and accounting obligations.
Carry out the advertising, promotional and marketing purposes as described in the section below titled “Use of Personal Information for Marketing Purposes.”
Help maintain the safety, security and integrity of our Offerings, databases and other technology assets and our business.
Register you for sweepstakes, contests, giveaways or other promotions.
Develop and administer voluntary user surveys.
Notify you about changes to our Offerings, products and services. With respect to pseudonymized, aggregated or de-identified information, fulfill the purposes described in the section below titled “Use and Disclosure of Pseudonymized, Aggregated or De-Identified Data.”
With respect to Technical Information, fulfill the purposes described in the section above titled “Traffic, Usage and Computer/Device Information.”
Respond to lawful requests for information through court orders, subpoenas, warrants and other legal processes or obligations.
Enforce any contracts between you and us, including for billing and collection, or for the establishment, exercise or defense of legal claims.
Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which information (including Personal Information) held by us is among the assets transferred.
Fulfill any other purpose for which you provide the information.
Serve any other purpose that we describe when you provide the information and for any other purpose with your consent.
Use of Personal Information for Marketing Purposes
We may use your information (including Personal Information) for advertising, promotional and other marketing purposes in various ways. This includes using your information (including Personal Information) to provide you with informational and promotional content and materials, including by e-mail, regarding the Offerings and our own products and services, such as advertising and promotional information about our products and services or information about special offers or promotions related to our products and services.
If you do not want us to use your information in this manner, see the section below titled “Your Rights and Choices” for more information about how to opt out of such uses.
Third-Party Sites and Services
Our Website may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Policy. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any Personal Information. If you follow a link on our Website to any third-party site, any information you provide to that site will be governed by its own terms of use and privacy policy and not this Policy.
We are not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including those that are accessed via links to any third-party site from our Website. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party site. The inclusion of a link to a third-party site on our Website does not constitute any type of endorsement of the linked site by us. We are not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.
Use and Disclosure of Pseudonymized, Aggregated or De-Identified Data
We may pseudonymize some Personal Information of users so that it can no longer be attributed to a particular, identifiable user without the use of other separately maintained information, or we may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. As an example, we may pseudonymize, de-identify or aggregate information provided by or collected about you and other visitors to our Website or users of our Platform Offerings to generate aggregate trends or insights about the behavior of visitors to our Website or users of our Platform Offerings generally that may be shared (including for commercial purposes) with third parties. You understand and agree that we may use and disclose to third parties any such pseudonymized, de-identified or aggregated data for any lawful purpose.
Tracking and “DO NOT TRACK”
Tracking involves the use of cookies, web beacons or other embedded code or tracking technologies to collect, analyze and store information on a user’s behavior over time on multiple sites, including information on the sites visited, products viewed, products purchased and other online interactions. Tracking information can be used to enable companies to make interest-based (“behavioral” or “targeted”) advertising available to users on multiple sites that they visit.
Currently we do not (and we do not allow third parties to) collect Personal Information about your online activities over time and across third-party sites for tracking purposes when you use our Offerings. Because of this, our Offerings do not respond to any “do not track” signals sent by your computer, browser or mobile device, and if your computer, browser or mobile device sends a “do not track” signal to one or more of our Offerings, our Offerings will not treat you differently from users who do not send such signals.
For more information on how to disable certain tracking technologies, please visit the Network Advertising Initiative’s Consumer Opt-Out page at https://thenai.org/opt-out/ and the Digital Advertising Alliance’s Consumer Assistance page at https://youradchoices.com/control.
Use of Google Analytics
We use Google Analytics to track and analyze certain traffic and usage statistics regarding the use of our Offerings, such as the number of visitors to our Offerings, how visitors are navigating to our Offerings, visitors’ general geographic region information, how long individuals are visiting our Offerings, and information about the equipment individuals are using to access our Offerings (e.g., browser version and operating system). Google Analytics may use a Google Analytics cookie as part of this service, and we may share certain Personal Information with Google Analytics (such as an IP address) as part of this service. We use this traffic and usage information to make improvements to our Offerings and our own marketing and promotional efforts.
For more information, please review the following:
Information about Google’s use of cookies: https://policies.google.com/technologies/cookies?hl=en-US
You can opt out of our use of certain Google Analytics features by updating the “Ads Settings” in your browser (www.adssettings.google.com/authenticated) or mobile device (www.support.google.com/ads/answer/1660762#mob), by enabling the Google Analytics Opt-out Browser Add-on in your browser (https://tools.google.com/dlpage/gaoptout) or by visiting the Network Advertising Initiative’s (“NAI”) Consumer Opt-Out page (www.optout.networkadvertising.org/). Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because those pages are not operated by us, we are unable to perform the opt-outs on your behalf.
Disclosure of Your Information
Generally
We may share your Personal Information with third parties in the following circumstances:
We may disclose Personal Information to the third-party (e.g. bank or merchant that enrolled you) that directed or connected you with us to use our Offering to verify your identity with the third-party, to provide requested information as part of the services we provide to that third-party, and as part of your access to the Offerings as part of or related to the third-party’s offering or services.
We may disclose Personal Information to our affiliates or to any contractors and other service providers who need to know such information (or such contractors, service providers or other third parties may collect Personal Information directly from you on our behalf while you use our Offerings) to provide services to us that support our hosting, maintenance, operation and promotion of our Offerings and our permitted uses of Personal Information under this Policy. For example, we may use a third-party cloud-hosting infrastructure service provider (e.g., Amazon Web Services, Google Cloud or Microsoft Azure) to store certain of your Personal Information securely; we may use a customer relationship management and/or an e-mail marketing software solution offered by a third-party service provider to organize and track our communications with you; and we may use certain third-party website analytics service providers (such as Google Analytics, as described above in the sections titled “Use of Google Analytics”).
We may disclose Personal Information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, and in connection with any due diligence review with respect to any such proposed transaction.
We may disclose Personal Information to comply with any court order, law or legal process, including to meet national security and law enforcement requirements and to respond to any government or regulatory request or audit or third parties in connection with KYC/AML, tax, auditing or accounting purposes.
We may disclose Personal Information to enforce or apply any legal agreements between us and you, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of our customers or others.
We may also disclose your Personal Information for any purpose disclosed when the information is provided, and for any other purpose with your consent.
We may disclose Technical Information and all forms of Personal Information for each of the purposes described above, including but not limited to your Identifiers, Internet Activity.
No Sales of Personal Information
We do not sell, and in the past 12 months we have not sold, any Personal Information to third parties.
Your Rights and Choices
Generally
You have certain choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies. If you choose not to accept cookies, you may be unable to access certain parts or pages of our Offerings, or certain parts or features of our Offerings may not function properly.
If you do not wish to have your Personal Information used by us to contact you for marketing purposes, you can opt out (1) by sending us an e-mail with your request to privacy@mirado.ai or (2) with respect to marketing communications by e-mail, by clicking on the “Unsubscribe” or similar link in the most recent e-mail you received from us and by following the prompts that appear. This opt-out does not apply to information provided as a result of a purchase, customer service or support service inquiry or other informational or transactional communications (e.g., an order confirmation or response to a specific inquiry or request you have made to us).
Please also refer to the section above titled “Use of Google Analytics” for more information regarding opting out of certain Google Analytics features used on and in connection with our Offerings.
Accessing and Correcting Your Information
You can review, change and request the deletion of certain portions of your Personal Information by sending us an e-mail at privacy@mirado.ai to request access to any Personal Information that you have provided to us, or to request to correct or delete that Personal Information. The following will apply with respect to each such request:
We will evaluate such requests on a case-by-case basis.
In certain cases we cannot delete your Personal Information. For example, we cannot continue to maintain your account and/or your subscriptions without retaining certain portions of your Personal Information, so a request to delete certain forms of Personal Information may require the deletion of your account and cessation of services to you.
We also may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California “Shine The Light” Disclosure
The California Civil Code permits California residents with whom we have an established business relationship to request that we provide a list of certain categories of Personal Information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an e-mail to privacy@mirado.ai. Please mention that you are making a “California Shine the Light” inquiry.
Nevada Residents: Sale Opt-Out Rights
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@mirado.ai. Please mention that you are making a “Nevada Sale Opt-Out Right” request. However, please know we do not currently sell data triggering that statute's opt-out requirements.
Users Outside of the United States
Our Offerings are hosted in the United States and are provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are accessing our Offerings from Canada, the United Kingdom, a country in the European Economic Area, Asia or any other jurisdiction with laws governing personal data collection, use and disclosure that differ from United States laws, please note that by using our Offerings and providing your Personal Information to us through our Offerings you are expressly and knowingly consenting to the transfer of your Personal Information from your home country to the United States and other jurisdictions as indicated above (where laws may differ from the laws of your jurisdiction) and you are expressly and knowingly consenting to our use of such Personal Information in accordance with this Policy.
Children Under the Age of 18
Our Offerings are not intended for children under 18 years of age, and no one under the age of 18 may provide any information to us on or using our Offerings. We do not knowingly collect Personal Information from children under the age of 18. If you are under 18 years of age, do not use our Offerings or provide any information about yourself to us, including your name, address, telephone number, e-mail address, IP Address or Mobile Device ID, or any screen name or username you may use. If we learn we have collected or received Personal Information from a child under 18 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at privacy@mirado.ai.
Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Offerings, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to or using our Offerings. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Offerings.
Changes to Our Privacy Policy
We post any changes we make to our Policy on this page. If we make material changes to how we collect and use Personal Information (including with respect to the categories of Personal Information we collect), we will notify you through a notice on the Website home page. The date this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Policy to check for any changes. Please note that we will not collect additional categories of personal information beyond those disclosed in this Policy without providing additional notice to you, and we will not use your Personal Information for additional purposes beyond those disclosed in this Policy without providing notice.
Contact Information
To ask questions or to submit comments about this Policy and our privacy practices, you may contact us via e-mail at privacy@mirado.ai.
